Extremely Frustrated

Hey everyone,

This post will be quick because I'm fuming and I don't want too many negative vibes sent out in blog-world from me.

I am STILL waiting for Google (my current host) to release my domain name to Surpass (the host I'm switching to). I don't understand why it's taking so long and I'm beyond frustrated. Here's part of an email that I got from Google on March 23rd which inspired me to write this post:

Dear Miss Mascara,

Google Apps received notification on 3/22/2009 that you have requested a transfer to another domain name registrar. If you want to proceed with this transfer, you do not need to respond to this message. If you wish to cancel the transfer, you must do so before 26-Mar-09.

*yada, yada*

If we do not hear from you by 26-Mar-09, the transfer will proceed. If you have any questions regarding this issue, please don't hesitate to contact us. We're here 24x7 at: xxx-xxx-xxxx

Regards,
Domain Services
Google Apps

So, one would THINK that on March 26, my website would switch over to Surpass which would mean that my new design/website inspiration would be up and running. Also, you know how at the end it says "we're here 24x7"? B*LL SH*T! I just got back from class, called them, and after several beeps and clicks later they say that their customer service isn't open now.

I hate Google and the fact that they have made this process so damn impossible. Surpass on the other hand has been complete opposite. They have emailed both my designer and I DAILY since we started this. We even asked them for advice and even though they don't know what's going on with Google, they provide support and keep communication open and they will until the switch finally gets accomplished.

Anyways, here's what I'm going to do. I'm going to continue to blog here and one day, it will be switched. Maybe I'll get notified by Google before it does (doubtful) but most likely you will just ponder upon a new site whenever it switches.

Thank you all for sticking with me. I appreciate your support and have loved reading your blogs this week! One post that really cheered me up recently was from According to Erin (Prep-E Girl) here. We all need a little silliness right?

Sending hugs to you all,

Julie